Be careful about what you say on TripAdvisor

People who post fake hotel reviews on TripAdvisor are to be named and shamed – and could face legal action, it has been revealed. Kwikchex, an online reputation management company acting on behalf of 800 hotels and restaurants, plans to publish a list of ‘thousands of reviewers’ that it suspects of fraudulent and defamatory posts. [...]

TripAdvisor set to be sued by unhappy property owners

Organised by online reputation company KwikChex, hotel reviews website TripAdvisor is set to be sued by unhappy property owners over what they claim are “false allegations” published on the site. KwikChex said in a statement: “Following a rapidly increasing number of enquiries from the hospitality industry about posts on TripAdvisor, which we investigated in detail, [...]